Cleaning is simple! Wipe the shoes with a soft, slightly damp cloth to remove surface dirt. For deeper cleaning, use a mild soap and water solution, then wipe dry. Avoid harsh chemical cleaners, and do not machine wash.

Yes. Our loafers feature a cushioned insole and a flexible, lightweight sole designed specifically for comfort and support during extended wear, making them ideal for work or travel.

The synthetic materials we use are highly durable, resistant to scuffing, and hold up well against daily wear. They are often easier to maintain and more water-resistant than traditional leather.

Our loafers generally fit true to standard sizing. We recommend ordering your usual size. If you are typically between sizes, consider reviewing our size guide (if available) or ordering the next size up for comfort.

While the faux leather offers good resistance to light moisture, these are dress shoes and are not designed for heavy rain or severe weather. We recommend avoiding prolonged exposure to water to maintain the quality and finish.

We offer COD & Advance Payment shipping options, including standard and expedited delivery. Standard delivery typically takes 5-7 business days, while expedited options deliver within 2-3 business days. Specific delivery estimates will be provided at checkout.

We offer a hassle-free exchange policy within 6 days of delivery. The shoes must be unworn, in their original condition, and in the original packaging.

We apologize if this happens! Please contact our customer support team immediately with your order number and a photo of the issue. We will quickly arrange a free return and send out the correct item or issue a full refund.

We cover the shipping cost for exchanges of damaged/incorrect items. For standard returns (change of mind, sizing issues), a nominal fee may be deducted from your refund to cover return shipping costs.