🚚 Shipping and Exchange Policy

We are committed to delivering your orders efficiently and ensuring you are completely satisfied with the correct fit and style.

💰 Payment & Shipping Options

We offer two convenient ways to receive your order:

Payment Type Shipping Method & Notes Estimated Delivery Time
Advance Payment This option secures the fastest dispatch. 2 – 5 Business Days
Cash on Delivery (COD) Available across our service area. Please ensure you have the exact cash amount ready. 3 – 7 Business Days

    • Processing Time: All orders are processed and handed over to our shipping partner within 1 business day.

    • Tracking: Once your order ships, you will receive a confirmation message containing your tracking details.

    🔄 Strict 6-Day Exchange Policy (No Returns)

    We do not accept returns for refunds. We offer exchanges only for sizing or style issues within 6 days of the delivery date.

    Eligibility Criteria for Exchange:

    1. The loafers must be unworn, undamaged, and in resalable condition. We strongly advise trying the shoes on carpeted surfaces only.

    2. The product must be sent back in its original packaging, including the shoe box and any original tags.

    3. Proof of purchase (order number or receipt) is required.

    How to Initiate an Exchange:

    1. Please contact our Customer Support team immediately (via phone or email) and clearly state the new size or style you require.

    2. Upon approval, you will receive instructions for sending the original item back.

    3. The exchange order will be processed once we inspect and approve the original merchandise.

    Exchange Shipping Fees:

    • Shipping costs for the first exchange (due to sizing or style change) are paid by the customer.

    • If the exchange is required because the item received was damaged or incorrect, we will cover all associated shipping costs.